Customer Service Representative
Responsibilities:
CSR responds to customer inquiries and problems by providing information or directing requests to others who can supply the necessary information or service. CSR is also responsible to operate radio equipment in order to communicate with passenger caller and taxi cab drivers for dispatching.
Requirements:
Education
Graduate of at least 4 year course level
Experience
At least 1 year work experience
Experience in call center is an advantage
Skills
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Computer skills in Microsoft Word, Excel, and Powerpoint
Ability to demonstrate good common sense and sound judgment
Must possess sound customer service handling (demand, conflict, etc)
Must have excellent communication skills, a commitment to outstanding service and the ability to work in a fast paced, team oriented environment
Others
Between 23 to 35 years old
Preferably female
Willing to work weekends or evenings
Qualified and Interested Applicants may submit their application to:
HRMD OFFICE
Siycha Transport Corporation
Matina Aplaya Road, Davao City
299-1143 or 304-4739
Or email it at:
stc.davao@gmail.com / elsiycha@gmail.com
